SERVICE & CONSULTING
Customer satisfaction is our pursuit, customer appreciation is our motivation.
Customization development: In order to adapt to customer’s hardware systems, we customize our development based on existing systems.
Debugging support; Field deployment; Personnel training: Serving customers and satisfying end users.
System upgrade; Information service; Real-time maintenance: Dealing with emergency problems and providing system upgrade service.
Sales support; Solution service; Shared market: Jointly support customers and end-user market, create win-win situation.
Learn Customer Needs
Listen to customers' problems and specific needs, communicate with customers about specific matters of service.
According to the different situations of different customers, we develop specific solutions that are in line with the actual situation in detail.
We execute the solutions with the highest efficiency, keep communication with customers, and actively respond to customers' queries and requirements.
Improve Solution details
According to customer feedback, we continue to improve the service until customer is satisfied.
● 7 x 24 Computer room on duty
● 7 x 24 Technical Service Hotline
● 7 x 24 Harmful Information Processing
● 7 x 24 On-site reception in computer room
● 7 x 24 Full-time server monitoring
● 7 x 24 Full-time senior technical engineer on-site support
SERVICE & CONSULTING
Q&A forums provide convenient and efficient solutions to problems. (Click to feedback)
Provide customers with detailed and comprehensive information and technology sharing. (Click to download)
Provide customers with responsive Email consulting and answering questions. You can send questions or requests directly to our mailbox: market@bitorobotics.Ltd.
With the template for problem feedback, customers can provide corresponding information when they encounter a series of problems. Solve problems more efficient and professional. (Click for feedback)
7 x 24 customer service hotline: 021-64359166
7 x 24 professional technical team on-site support